Terms of service

Last updated 2 November 2026.

Who we are

Scaley Hosting is a trading name of Simon Holian, a sole trader in the United Kingdom ("we"). Contact us at contact@scaley.host.

The service

We provide website hosting and mail forwarding as described on our home page. Prices are in pounds sterling; no VAT is charged. Hosting is billed monthly in advance and mail forwarding yearly in advance, by card through Stripe.

Free trial

New hosting accounts get a 30-day free trial. We take your card at the start but charge nothing until the trial ends. Cancel before then and you pay nothing.

Your responsibilities

• Keep your login details safe.
• Do not use the service for anything illegal, for spam or phishing, for malware, or to attack other systems.
• You own your content and are responsible for it.

We may suspend a site that breaks these rules or puts other customers at risk. We will tell you why, unless the law stops us.

Payment

If a payment fails, we email you and try again. If it is still unpaid, your sites and forwarding are switched off until you pay. Mail forwarding that stays off for 30 days is removed; your domain stays yours.

Backups and availability

We back up every site daily and keep copies in a second location, and we work to keep the service running at all times. We cannot promise it will never be interrupted, so keep your own copy of anything you cannot lose.

Liability

Nothing in these terms limits our liability where the law does not allow it, including for death or personal injury caused by negligence, or fraud. Otherwise, our total liability to you in any 12 months is limited to what you paid us in that time. We are not liable for lost profits or business.

Ending the service

You can cancel at any time; see refunds and cancellation. We may end the service with 30 days' notice by email. After a site is deleted we keep its backups for up to 30 days, then remove them.

Changes and law

We will email you at least 30 days before any change to these terms that affects you. These terms are governed by the law of England and Wales.